Privacy Policy

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Data Collection

To provide you with a seamless and personalized experience at Bali Samala, we collect several types of information from our guests:

  • check_circle Identity & Contact Full name, email address, phone number, and residential address.
  • check_circle Travel Preferences Favorite destinations, dietary requirements, and specific villa requests.
  • check_circle Transaction Data Details about payments to and from you and other details of products and services.
  • check_circle Technical Data IP address, login data, browser type and version, and location settings.
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Usage

We use your data to create high-end, bespoke experiences. Specifically, we process your information for:

01

Curating personalized itineraries and villa recommendations based on your unique travel style.

02

Managing your bookings and processing payments through secure, encrypted gateways.

03

Communicating vital updates regarding your journey, from flight changes to local island events.

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Sharing

We believe in total privacy. Bali Samala never sells your personal data to third parties. We only share essential information with our hand-picked partners to fulfill your booking:

villa

Villa Hosts

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Transport

restaurant

Culinary

payments

Banks

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Security

Your data is protected by industry-standard encryption and stringent organizational protocols. We treat your personal information with the same care we give our most exclusive estates.

verified_user SSL/TLS 256-bit Encryption
gpp_good Regular Security Audits
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Your Rights

Under global data protection laws, you retain full control over your information. You have the following rights:

Right to Access & Rectify expand_more
You can request a copy of the personal data we hold about you and ask for any inaccuracies to be corrected.
Right to Erasure ("To be forgotten") expand_more
You can ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Right to Object & Restrict expand_more
You have the right to object to the processing of your personal data for direct marketing purposes.

Privacy Inquiries

For any questions regarding this policy or your data rights, please contact our dedicated privacy officer.

[email protected] open_in_new